Reference ***********File ***********Here is an update and correction of my dispute to...

GetHuman984477's customer service issue with Experian from August 2018

7 views
 | 
3971 similar
 | 
0 following
Help with my Experian issue
Next: our robot will wait on hold for GetHuman984477 to get a Experian rep on the line!
Always use the GetHuman Phone tocall Experian. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman984477's own words
Reference ***********File ***********Here is an update and correction of my dispute to the Sprint debt that was negatively reported. Initially, what I submitted for the dispute was for an entirely different account. After rechecking my records, the correct account which is in question was supposed to be put on a military suspension effective *********. I was stationed overseas and came back to the US for leave dates of ********* – *******. Prior to restoring service on this phone line to start on *********, it was on a military suspension as was always the case since I had been stationed overseas* and it was restored by Sprint whenever I arrived back in the US on leave, then put back on military suspension upon my return overseas with no problems. For this instance, a phone call was made to Sprint on ********* at **:**pm (HST) to restore service to the phone effective *******, at which time a request was also requested to have it suspended on ********* for the date that I was to return overseas, however, the person on the line setting up to restore the phone service informed us that I have to call in with the suspend date while the phone is active. Therefore, a phone call was made to Sprint on ********* at *:**am (HST) to request the phone service to be suspended effective *********. I have remained overseas, and am now in Afghanistan.**According to discussion with Ken Killian (ID****) of ERC on *********, the account was closed in ****. On *********, I requested the phone service for this account to be suspended, not closed.
GetHuman984477 did not yet indicate what Experian should do to make this right.
I have an issue with Experian too
How GetHuman984477 fixed the problem
We are waiting for GetHuman984477 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Experian's attention and get better help faster. Tap below to get started.
Having Experian issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman984477 fixes it.
This email address isn't valid

Experian

Customer service issue
Reported by GetHuman984477
Aug 13th, 2018 - a yr ago
I have an issue with Experian too
Fixed
Seen by 7 customers so far
Similar issue to 3971 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Your name
SSN
Address
Your birthday
Timeline
GetHuman984477 started working on this issue
Aug 13th, 2018 8:35am
GetHuman984477 indicated the issue is not fixed yet.
Aug 13th, 2018 11:52am
GetHuman984477 indicated the issue is not fixed yet.
Aug 14th, 2018 10:06am