On January **, **** at *:** PM, I sent Experian an email (at *****@***.com) stating tha...

On January **, **** at *:** PM, I sent Experian an email (at *****@***.com) stating that I wanted to cancel my "free" trial membership. However, I have been charged $**.** every single month since then against my wishes. I have called every contact number I could find and there is only ever an automated recording with no possible way of reaching a human operator. Having believed that my email would prevent any and all services (I did, after all, simply follow the directions given me), I went on my way believing the matter was taken care of. I certainly have never logged in or in any other way made use of their services* to discover that I have been paying hundreds of dollars since then for a service I clearly stated that I do not want, and then to try in vain to reach someone who can field my questions can only be described as criminal.