On January **, **** at *:** PM, I sent Experian an email (at *****@***.com) stating tha...

GetHuman-johnsolo's customer service issue with Experian from July 2018

20 views | 3262 similar | 0 following
Help with my Experian issue
First: share to improve GetHuman-johnsolo's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-johnsolo to get a Experian rep on the line!
Always use the GetHuman Phone to call Experian. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-johnsolo's own words
On January **, **** at *:** PM, I sent Experian an email (at *****@***.com) stating that I wanted to cancel my "free" trial membership. However, I have been charged $**.** every single month since then against my wishes. I have called every contact number I could find and there is only ever an automated recording with no possible way of reaching a human operator. Having believed that my email would prevent any and all services (I did, after all, simply follow the directions given me), I went on my way believing the matter was taken care of. I certainly have never logged in or in any other way made use of their services* to discover that I have been paying hundreds of dollars since then for a service I clearly stated that I do not want, and then to try in vain to reach someone who can field my questions can only be described as criminal.

GetHuman-johnsolo did not yet indicate what Experian should do to make this right.

How GetHuman-johnsolo fixed the problem

We are waiting for GetHuman-johnsolo to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Experian's attention and get better help faster. Tap below to get started.
Having Experian issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-johnsolo fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-johnsolo
Jul 26th, 2018 - 4 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 3262 others
0 customers following this
Items needed
Your name
Your birthday


GetHuman-johnsolo started working on this issue
Jul 26th, 2018 6:55pm

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies