HELP! I have today received information from Bank of America that my Experian credit h...

GetHuman-ffontine's customer service issue with Experian from July 2018

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The issue in GetHuman-ffontine's own words
HELP! I have today received information from Bank of America that my Experian credit history is locked. However, I ordered my credit history and score to be unlocked and on ******** I received an email from Experian telling me my credit report had been automatically unlocked as per my request. So I ask you, why can't BoA get my credit report? What is the status of my report? And if it is still locked, then why did I get that ******** email? I want my report to be unlocked and available to all retailers. If you can not help me I need to know why and to whom can I directly speak to about this. (I just spent ** minutes trying to speak with a live rep. and never got to one. I do not want a repeat of that experience.) I do thank you for your assistance. F. Fontinell

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Experian

Customer service issue
Reported by GetHuman-ffontine
Jul 9th, 2018 - 5 years ago
Fixed
Seen by 16 customers so far
Similar issue to 2624 others
0 customers following this
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Timeline

GetHuman-ffontine started working on this issue
Jul 9th, 2018 7:41pm
GetHuman-ffontine confirmed the issue is fixed. Hooray!
Jul 11th, 2018 12:44am