Why was the Los Angeles Dept. of Water & Power unable to identify me and match up my na...

GetHuman857400's customer service issue with Experian from July 2018

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The issue in GetHuman857400's own words
Why was the Los Angeles Dept. of Water & Power unable to identify me and match up my name to my SSN using Experian's system? How could this happen? What can be done to fix it? Could someone else be using my social security number? Can this problem be corrected, please? **LADWP was unable to identify me by the Social Security number that I gave them over the phone. I have not had an account with them since March*April ****, so to avoid having to pay a deposit that I could ill afford, I had to go to LADWP's offices and present my CA driver's License.. I am in poor health and did not have transportation, so this was a hardship. **I was born in the USA on **********. I will tell you the last four digits of my SSN, the city of my birth, my mother's maiden name, etc. when you contact me. I have lived at **** Pico Blvd., apt. **, Santa Monica *****. since July ****.**I obtained my Social Security Number about ** years ago in my business math class at Lakewood High School (probably in the **th grade), in Lakewood, California. I have had only one SSN in my life.

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Customer service issue
Reported by GetHuman857400
Jul 7th, 2018 - 5 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 2571 others
0 customers following this


GetHuman857400 started working on this issue
Jul 7th, 2018 7:54am