Why was the Los Angeles Dept. of Water & Power unable to identify me and match up my na...

GetHuman857400's customer service issue with Experian from July 2018

12 views | 2571 similar | 0 following
Help with my Experian issue
First: share to improve GetHuman857400's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman857400 to get a Experian rep on the line!
Always use the GetHuman Phone to call Experian. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman857400 may need:
Your name, SSN, Address, and Your birthday
The issue in GetHuman857400's own words
Why was the Los Angeles Dept. of Water & Power unable to identify me and match up my name to my SSN using Experian's system? How could this happen? What can be done to fix it? Could someone else be using my social security number? Can this problem be corrected, please? **LADWP was unable to identify me by the Social Security number that I gave them over the phone. I have not had an account with them since March*April ****, so to avoid having to pay a deposit that I could ill afford, I had to go to LADWP's offices and present my CA driver's License.. I am in poor health and did not have transportation, so this was a hardship. **I was born in the USA on **********. I will tell you the last four digits of my SSN, the city of my birth, my mother's maiden name, etc. when you contact me. I have lived at **** Pico Blvd., apt. **, Santa Monica *****. since July ****.**I obtained my Social Security Number about ** years ago in my business math class at Lakewood High School (probably in the **th grade), in Lakewood, California. I have had only one SSN in my life.

GetHuman857400 did not yet indicate what Experian should do to make this right.

How GetHuman857400 fixed the problem

We are waiting for GetHuman857400 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Experian's attention and get better help faster. Tap below to get started.
Having Experian issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman857400 fixes it.
This email address isn't valid

Experian

Customer service issue
Reported by GetHuman857400
Jul 7th, 2018 - 4 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 2571 others
0 customers following this

Timeline

GetHuman857400 started working on this issue
Jul 7th, 2018 7:54am

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies