I am trying to temporarily unfreeze for creditor. I answer questions on phone & put in...

GetHuman758350's customer service issue with Experian from June 2018

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The issue and preferred resolution, in GetHuman758350's own words:
I am trying to temporarily unfreeze for creditor. I answer questions on phone & put in pin, the system loops & tells me I need to mail more information in. By computer, they give me a code for creditor, but when they use it, my credit shows that I have none or a * score.
I trust that Experian will make this right and come up with a resolution that is fair.
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Experian

Customer service issue
Reported by GetHuman758350
Jun 7th, 2018 - 2 mons ago
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GetHuman758350 started working on this issue
Jun 7th 1:43am