I tried calling that customer service number several times and every time I get to the...

GetHuman-msmaine's customer service issue with Experian from June 2018

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The issue in GetHuman-msmaine's own words
I tried calling that customer service number several times and every time I get to the end it says I have to write...I only have a simple yes or no question.*"Is the advertisement on tv to scan my computer using experian.com*scan" ligitimate or is this a scam to get into my computer?
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Experian

Customer service issue
Reported by GetHuman-msmaine
Jun 5th, 2018 - 3 mons ago
I have an issue with Experian too
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Seen by 7 customers so far
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GetHuman-msmaine started working on this issue
Jun 5th 1:56pm