We are unable to get an increase in a card limit as they have told us experian has no r...

GetHuman-pckeefe's customer service issue with Experian from June 2018

Help with my Experian issue
We are unable to get an increase in a card limit as they have told us experian has no records. The credit report generate on TransUnion in May **** shows an incorrect date of birth. *Tried to sign in and as asked to enter user. Selected 'forgot user' and was told user does not exist.
I trust that Experian will make this right and come up with a resolution that is fair.
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Experian

Customer service issue
Reported by GetHuman-pckeefe
Jun 4th, 2018 - 15d ago
I have an issue with Experian too
Fixed
Seen by 5 customers so far
Similar issue to 295 others
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Timeline
GetHuman-pckeefe started working on this issue
Jun 4th 5:52pm
GetHuman-pckeefe indicated the issue is not fixed yet.
Jun 4th 11:20pm
GetHuman-pckeefe indicated the issue is not fixed yet.
Jun 4th 11:50pm
GetHuman-pckeefe indicated the issue is not fixed yet.
Jun 5th 11:37pm
GetHuman-pckeefe indicated the issue is not fixed yet.
Jun 5th 11:41pm