Credit alert freeze needs to be lifted so I can apply for a service

GetHuman385261's customer service issue with Experian from June 2018

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The issue in GetHuman385261's own words
The problem: Credit alert freeze needs to be lifted so I can apply for a service
GetHuman385261 did not yet indicate what Experian should do to make this right.
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Experian

Customer service issue
Reported by GetHuman385261
Jun 4th, 2018 - 6 mons ago
I have an issue with Experian too
Not resolved
Seen by 5 customers so far
Similar issue to 360 others
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Timeline
GetHuman385261 started working on this issue
Jun 4th 3:31pm