I applied for a Macy's credit card. I was turned down because they say that there is a...

GetHuman747719's customer service issue with Experian from June 2018

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The issue in GetHuman747719's own words
open an account. My Experian account says that it is unlocked* Macy's has told me twice that it is locked. ... I applied for a Macy's credit card. I was turned down because they say that there is a lock on my credit report. I checked my account and it says that it is unlocked.
You don't realize how frustrating it is when you can't reach a human being.
I want to speak with a human. Because of your problem, I lost an opportunity to get about a $** discount on a purchase.
I tried a written dispute which did not go through. I was told to try later.
I have an issue with Experian too
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Experian

Macy's credit card
Customer service issue
Reported by GetHuman747719
Jun 4th, 2018 - a yr ago
I have an issue with Experian too
Fixed
Seen by 10 customers so far
Similar issue to 64 others
0 customers following this
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Timeline
GetHuman747719 started working on this issue
Jun 4th, 2018 2:19pm
GetHuman747719 indicated the issue is not fixed yet.
Jun 4th, 2018 3:24pm