I have problems with my credit report because it's shown that I born in ****. This is a...

GetHuman738132's customer service issue with Experian from June 2018

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The issue in GetHuman738132's own words
I have problems with my credit report because it's shown that I born in ****. This is an error. I borned iin March, ** ****. I have ** yeard old. I called some weeks ago. An employee said me that she made a correction in my personal information. I received by mail two letters one explain that you fixed my problem according with my dispute. The second letter was may credit report. When i read carefully all the information, the credit report present the same information that i was born in ****. That cause serious problems to me. I established an aplication for a FEMA loan because my family and me were victims of the huricane Maria in Puerto Rico. The SBA ( the company that works with this type of loan), deny my aplication because they received from you my credit report and present, that I supose borned in ****. They told me that I have to call you to fixed this mistake to works again with my application. They need evidence of this correction. Please help. My house is in danger. In june begins the new hurricane season and all my house yard is destroy. Please help me. My report number is * ****-****-** for ********. The credit report is * ****-****-**. My email is *****@***.com. My social security number is ***-**-****. My post mail is HC ** Box ****, Gurabo Puerto Rico. Sorry because i speak and write a very bad English I recognize that I have to learn more. Please help me as soon as possible. My phone number is *-***-***-****. Thank you very much and have a very nice day. I will wait your response. Thank you. Cordially, Mayra Morales Morales.
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Experian

Customer service issue
Reported by GetHuman738132
Jun 1st, 2018 - 2y ago
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GetHuman738132 started working on this issue
Jun 1st, 2018 1:40pm