I went to FreeCreditReport.com to get my credit score. In order to see credit score, I...

GetHuman642106's customer service issue with Experian from April 2018

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The issue in GetHuman642106's own words
I went to FreeCreditReport.com to get my credit score. In order to see credit score, I was required to sign up for an account w* Experian. I was req'd to provide credit card even though it's free for * days. I want to cancel my acct before * days is up. I submitted a request via email, however, have yet to receive any indication this has been addressed, so I'm attempting to call to follow up. It was incredibly difficult to navigate the VRU to a point where it would transfer me to a live caller. However, after waiting * * hour listening to the hold music, I gave up and found this. Hopefully, it'll work better.
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Experian

Customer service issue
Reported by GetHuman642106
Apr 30th, 2018 - a yr ago
I have an issue with Experian too
Not resolved
Seen by 15 customers so far
Similar issue to 22607 others
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Timeline
GetHuman642106 started working on this issue
Apr 30th, 2018 3:51pm
GetHuman642106 shared this issue with your circles on Google+
Apr 30th, 2018 3:52pm