Question about Account Dispute update notification I just received, trying to determine...

GetHuman635299's customer service issue with Experian from April 2018

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The issue in GetHuman635299's own words
Question about Account Dispute update notification I just received, trying to determine what it means and what happens next.
GetHuman635299 did not yet indicate what Experian should do to make this right.
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Experian

Customer service issue
Reported by GetHuman635299
Apr 27th, 2018 - 7 mons ago
I have an issue with Experian too
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GetHuman635299 started working on this issue
Apr 27th 7:05pm