Company says I have free credit monitoring but get charged **.** monthly

GetHuman617649's customer service issue with Experian from April 2018

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3018 similar
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1 following
Help with my Experian issue
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Your name, SSN, Address, and Your birthday
GetHuman617649's next move: have a Experian rep call.
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The issue and preferred resolution, in GetHuman617649's own words:
I was trying to do something, and ran into a problem.
Company says I have free credit monitoring but get charged **.** monthly
I trust that Experian will make this right and come up with a resolution that is fair.
Help with my Experian issue
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Experian

Experience credit monitoring
Customer service issue
Reported by GetHuman617649
Apr 21st, 2018 - 3 mons ago
I have an issue with Experian too
Not resolved
Seen by 4 customers so far
Similar issue to 3018 others
1 customer following this
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Timeline
GetHuman617649 started working on this issue
Apr 21st 6:09pm