Hi, **We intend to close our account on Expensify but there is some block like:* *. You...

GetHuman6059914's customer service issue with Expensify from May 2021

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The issue in GetHuman6059914's own words
Hi, **We intend to close our account on Expensify but there is some block like:* *. You must delete or transfer ownership of any group policies before closing your account.* *. You've committed to * active users until your Annual Subscription ends on Nov *, ****. You can switch to Pay-per-use subscription starting Nov *, **** by disabling Auto Renew. Alternatively, you can have someone else take over your policy.* *There is no way to close account if we have an active Annual Subscription??**Could you please help us?**Thank you,**Vio

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Expensify

Customer service issue
Reported by GetHuman6059914
May 12th, 2021 - 3 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 90 others
0 customers following this

Timeline

GetHuman6059914 started working on this issue
May 12th 9:18am
GetHuman6059914 indicated the issue is not fixed yet.
May 12th 1:28pm
GetHuman6059914 indicated the issue is not fixed yet.
May 12th 2:18pm
GetHuman6059914 indicated the issue is not fixed yet.
May 12th 2:19pm

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