I was charged for a hotel on March *th, **** for a stay at Quality Inn in Cherokee NC t...

GetHuman-kwbozind's customer service issue with Expedia from March 2021

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Itinerary number, Email on account, Name on account, and Phone number on account
The issue in GetHuman-kwbozind's own words
I was charged for a hotel on March *th, **** for a stay at Quality Inn in Cherokee NC that I have not taken. I have no confirmation number, I received no emails from expedia nor AARP. I did make a reservation directly with Quality Inn tonight when I could not locate any confirmation email that was sent to me. I then looked at my credit card statement by the off chance that I may have been billed and in fact I had. Without an email to refer to with an itinerary or confirmation number I could not get anywhere through the vm system to confirm the reservation. I was charged $***.**, when I made the reservations on line it stated I would receive an email with a confirmation number and I had until March **th to cancel. With this new reservation I only have until March **th, tomorrow to cancel and I restate I did not ever receive any email from expedia. Please help. I do not have an extra $*** to throw away.

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Expedia

Customer service issue
Reported by GetHuman-kwbozind
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 5704 others
0 customers following this

Timeline

GetHuman-kwbozind started working on this issue
Mar 24th 2:00am
GetHuman-kwbozind indicated the issue is not fixed yet.
Mar 24th 6:25pm