The other week I was trying to book a hotel room and when I was trying to book a room...

GetHuman-meagan_h's Dispute a Charge issue with Expedia from March 2021

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-meagan_h's own words
The other week I was trying to book a hotel room and when I was trying to book a room, the Expedia webpage had failed and said that the booking could not be completed and that I would have to try again. I never got a single confirmation email for those failed bookings. However, Expedia has charged me for one of the failed booking at the Sonesta ES Suites Fairfax for a total $***.**. I NEVER received a confirmation email or any follow up stating that this hotel room was booked. I have tried calling the Expedia customer service number now five times and have been on hold for over an hour each time. A lady had answered on of the calls and said that this situation is now a "case" and that someone will get in contact with me however, it has now been a week since and no one has contacted me. I hate to be hostile but I work full time every day and I really cannot stay on hold during business hours for one plus hours. Can someone please contact me at the earliest convenience as I need this incorrect payment disputed urgently.

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Expedia

Dispute a Charge issue
Reported by GetHuman-meagan_h
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 5696 others
0 customers following this

Timeline

GetHuman-meagan_h started working on this issue
Mar 23rd 3:51pm