Re: Booking number *************. On August **, **** I tied to book a flight for my son...
GetHuman-risastev's Dispute a Charge issue with Expedia from September 2020
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The issue in GetHuman-risastev's own words
Get a refund ... Re: Booking number *************. On August **, **** I tied to book a flight for my son, Christopher White, from GRR to DEN. All went fine until I tried to complete his full name. The web site refused to accept any changes and I tried several times. It gave error pop ups about entering numbers and letters or some such nonsense. I gave in and and reserved the flight under your records for his name. Some where in the process it decided to double book Chris but never asked if I really wanted * seats. Called your customer support and they said I would have to deal with the airlines. The Airlines canceled the reservation but only gave me a $*** credit for a future flight that I will never use. Another call to your customer service, the rep said it was all my fault and nothing would be done. Pretty frustrated at this point. Since your web site messed up the booking, I want a refund of $***.**. Be advised I am a long time customer.
I feel it was the reservation system that screwed up.
Refunding my money
Sent email to Expedia Help...no response. Sent letter to address on web site...return to sender.
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