Re: Booking number *************. On August **, **** I tied to book a flight for my son...

GetHuman-risastev's Dispute a Charge issue with Expedia from September 2020

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-risastev's own words
Get a refund ... Re: Booking number *************. On August **, **** I tied to book a flight for my son, Christopher White, from GRR to DEN. All went fine until I tried to complete his full name. The web site refused to accept any changes and I tried several times. It gave error pop ups about entering numbers and letters or some such nonsense. I gave in and and reserved the flight under your records for his name. Some where in the process it decided to double book Chris but never asked if I really wanted * seats. Called your customer support and they said I would have to deal with the airlines. The Airlines canceled the reservation but only gave me a $*** credit for a future flight that I will never use. Another call to your customer service, the rep said it was all my fault and nothing would be done. Pretty frustrated at this point. Since your web site messed up the booking, I want a refund of $***.**. Be advised I am a long time customer.
I feel it was the reservation system that screwed up.
Refunding my money
** years
Sent email to Expedia Help...no response. Sent letter to address on web site...return to sender.
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Expedia

Air tickets
Dispute a Charge issue
Reported by GetHuman-risastev
Sep 26th, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 5449 others
0 customers following this

Timeline

GetHuman-risastev started working on this issue
Sep 26th, 2020 2:17pm
GetHuman-risastev indicated the issue is not fixed yet.
Sep 27th, 2020 10:24am
GetHuman-risastev indicated the issue is not fixed yet.
Sep 27th, 2020 10:34am