I set up my LX Supplier account earlier this year: Azteca Entertainment SMA...

GetHuman-aztecae's customer service issue with Expedia from September 2020

Help with my Expedia issue
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The issue in GetHuman-aztecae's own words
I published two ads regarding things to do in my local area: a cooking class and a vineyard tour. Both show active, but will not show up for anyone in their search results on the Expedia site. ... I set up my LX Supplier account earlier this year: Azteca Entertainment SMA (******). I have two ads completed, both showing as "active" on my user panel, however, no one can view them when searching for each experience on the web, or when searching for things to do in the area where I operate. I'm simply not there on Expedia and I need help. I've tried numerous times to get help via your customer service by email. No response. I have already set up all of the billing and payment arrangements with Expedia as well as supplied the necessary documents again in June of this year when requested by Expedia. Still, my ads are not showing up under any search results on Expedia. Can you please help me? I need Expedia to tell me why my ads "under things to do" will not show for users of Expedia looking for things to do in my area.
I need Expedia to tell me why my ads "under things to do" will not show for users of Expedia looking for things to do in my area.
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Expedia

Expedia Local Expert
Customer service issue
Reported by GetHuman-aztecae
Sep 8th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 7720 others
0 customers following this

Timeline

GetHuman-aztecae started working on this issue
Sep 8th, 2020 4:37pm