hello, me and my boyfriend are planning to take a trip in january ****. we are going to...

GetHuman-naliniwo's customer service issue with Expedia from August 2020

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The issue in GetHuman-naliniwo's own words
hello, me and my boyfriend are planning to take a trip in january ****. we are going to need a rental when we arrive in orlando but he is under the age up **, he will be ** by the time we go. I need to know what are the exact additional charges that are going to have to be paid because he is under **. Also, i will be there with him when we get the vehicle. the problem is that he does not have a credit*debit card in his name. it’s a surprise trip for him so he would not be paying either. i was wondering am i able to give you guys permission to use my card to pay for the vehicle? or does it have to be his card ? or is cash accepted?
I’ve tried calling but they keep asking for an itinerary number when i don’t have one because i haven’t booked a flight yet. i can’t book the flight unless i know the answers to my questions

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Expedia

Customer service issue
Reported by GetHuman-naliniwo
Aug 10th, 2020 - 7 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 8195 others
0 customers following this
Items needed
Itinerary number
Email on account
Name on account
Phone number on account

Timeline

GetHuman-naliniwo started working on this issue
Aug 10th, 2020 1:53pm