My wife and I have a May trip to Yosemite Natl Park. The Park is closed due to coronavi...

GetHuman4596169's customer service issue with Expedia from April 2020

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The issue in GetHuman4596169's own words
My wife and I have a May trip to Yosemite Natl Park. The Park is closed due to coronavirus. I have * hotels paid for through expedia.com. I was able to cancel * for a full refund. The other *, through the expedia virtual agent,since I cannot talk to a live person, say that the * hotels were paid for, at a discounted rate, and are non-refundable. The first hotel check in, is ********. Expedia says you cannot talk to a live person, unless it is ** hrs b* travel. I called the Hotel for a refund, but they defer me to Expedia, who took the money.

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Expedia

Customer service issue
Reported by GetHuman4596169
Apr 8th, 2020 - 7 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 8366 others
0 customers following this

Timeline

GetHuman4596169 started working on this issue
Apr 8th 12:11am