I had to cancel my booking ***************, due to the room being dirty, (i.e. hair in...

GetHuman4470557's Cancel Booking issue with Expedia from March 2020

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The issue in GetHuman4470557's own words
I had to cancel my booking ***************, due to the room being dirty, (i.e. hair in the sink, the bed*comforter looking unkept all wrinkiled up, and the room being unsanitary. We did not feel safe, especially with the corona virus. We canceled and checked out about * hours ago. I have not been able to reach Expedia, due to hearing a recording that your system is down. This reservation was for a Charity for Special Needs children, called Peace Valley Holistic Center. We need a refund for this room please, as it was uninhabitable. We have pictures as well. We did also call the front desk to let them know, and they said to contact Expedia for a refund. Thank you for your time in this regard.

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Expedia

Cancel Booking issue
Reported by GetHuman4470557
Mar 15th, 2020 - 7 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 6972 others
0 customers following this
Items needed
Itinerary number
Email on account
Name on account
Phone number on account

Timeline

GetHuman4470557 started working on this issue
Mar 15th 10:31pm
GetHuman4470557 indicated the issue is not fixed yet.
Mar 15th 10:33pm
GetHuman4470557 indicated the issue is not fixed yet.
Mar 17th 1:17am

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