I booked a package trip (flight*hotel) to NYC through expedia and now need to cancel th...

GetHuman4458732's Cancel Booking issue with Expedia from March 2020

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The issue in GetHuman4458732's own words
I booked a package trip (flight*hotel) to NYC through expedia and now need to cancel this trip due to the state of emergency in NYC due to coronavirus. I purchased the trip protection and am unable to cancel online. The expedia website prompts me to call expedia to cancel but over the past several days I have been unable to speak with an expedia representative due to "high call volume" due to coronavirus. I need help getting through to someone at Expedia who can process my cancellation request

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Expedia

Cancel Booking issue
Reported by GetHuman4458732
Mar 13th, 2020 - 9 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 6406 others
0 customers following this
Items needed
Itinerary number
Email on account
Name on account
Phone number on account

Timeline

GetHuman4458732 started working on this issue
Mar 13th 3:21pm
GetHuman4458732 indicated the issue is not fixed yet.
Mar 13th 3:22pm
GetHuman4458732 indicated the issue is not fixed yet.
Mar 13th 3:22pm