I have been notified about a legionnaires disease outbreak in my hotel I have booked fo...

GetHuman-megansmy's Change Booking issue with Expedia from February 2020

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The issue in GetHuman-megansmy's own words
I have been notified about a legionnaires disease outbreak in my hotel I have booked for my stay in New York in * weeks time the *rd to the *th of March itinerary ***************. I cannot stay here as I am in fear of contracting this dangerous disease, my booking is non refundable and I cannot change it. Can you please relocate me to another hotel and allow me to change the booking? This is out of my control that a case of disease has been spread in this hotel so I should be allowed to change my booking in an incident like this, please can you assist me with this?

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Expedia

Change Booking issue
Reported by GetHuman-megansmy
Feb 17th, 2020 - 8 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 5587 others
0 customers following this

Timeline

GetHuman-megansmy started working on this issue
Feb 17th 9:11pm
GetHuman-megansmy indicated the issue is not fixed yet.
Feb 18th 8:32am
GetHuman-megansmy indicated the issue is not fixed yet.
Feb 18th 1:45pm