My booking ref:txj**y including car hire with Euro car.All paid plus extra insurance in...

GetHuman4033325's Dispute a Charge issue with Expedia from December 2019

Help with my Expedia issue
Before contacting them, items GetHuman4033325 may need:
Itinerary number, Email on account, Name on account, and Phone number on account
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4033325's own words
My booking ref:txj**y including car hire with Euro car.All paid plus extra insurance in case of damage to the hired car.On arrival to London Gatwick after a long wait I was offered a bigger car for an extra ** $sterlings per day.This I declined and then was told to pay **$pound sterlings a day for insurance.When I told them I have already paid for extra insurance I was told it doesn't valid as Expedia is an American company.As I didn't take the car and missed one night of my hotel booking I would like a refund for the money I paid and will be a good idea to look again at Euro car as a company that you liaise with

GetHuman4033325 did not yet indicate what Expedia should do to make this right.

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Expedia

Dispute a Charge issue
Reported by GetHuman4033325
Dec 3rd, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 5050 others
0 customers following this

Timeline

GetHuman4033325 started working on this issue
Dec 3rd, 2019 4:17pm
GetHuman4033325 shared this issue with your circles on Google+
Dec 3rd, 2019 4:18pm

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