Please I reserve in Sheraton grand hotel dubai check in on: *** November and check out...

GetHuman-fhlx's Cancel Booking issue with Expedia from November 2019

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The issue in GetHuman-fhlx's own words
Please I reserve in Sheraton grand hotel dubai check in on: *** November and check out: on ** December for * nights * adults with breakfast. I called the hotel and they said my reservation showing with them one bedroom apartment only!!!! and it is not what I need. When I did reservation online it was showing triple apartment (* double bed * a single bed ) which is it should be * bedrooms apartment according to the hotel category to number of beds. Then, I request the hotel for cancellation since * days and the hotel agree for cancellation because I didn't get what I need. Now the hotel and me are waiting the confirmation from Expedia. So please confirm the cancellation as soon as possible. *My contact number: **************. *My email: *****@***.com.

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Expedia

Cancel Booking issue
Reported by GetHuman-fhlx
Nov 17th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 12057 others
0 customers following this

Timeline

GetHuman-fhlx started working on this issue
Nov 17th, 2019 10:28am
GetHuman-fhlx indicated the issue is not fixed yet.
Nov 21st, 2019 7:12pm