Hello, I booked my flight with * checked in bags for **kg ($** AU x* bags). It did not...

GetHuman3834311's customer service issue with Expedia from October 2019

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The issue in GetHuman3834311's own words
Hello, I booked my flight with * checked in bags for **kg ($** AU x* bags). It did not show up on my confirmed booking. I called to see if they could add it on their end since it did not work, and the lady said I need to now book through the website which is way more expensive. She asked for proof that there was an option when booking the flight for adding baggage, and I have a screenshot but it will not let me attach the file. I asked her then if she cannot add it on her end, if I can be credited back the $** US dollar difference that I am going to have to pay since I am forced to go through Tiger Air instead of what I booked through Expedia. If the expedia system worked the first time, this issue would not have occured.

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Expedia

Customer service issue
Reported by GetHuman3834311
Oct 26th, 2019 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 14364 others
0 customers following this

Timeline

GetHuman3834311 started working on this issue
Oct 26th, 2019 7:11pm
GetHuman3834311 indicated the issue is not fixed yet.
Oct 26th, 2019 7:11pm
GetHuman3834311 indicated the issue is not fixed yet.
Oct 26th, 2019 7:11pm
GetHuman3834311 indicated the issue is not fixed yet.
Oct 26th, 2019 7:11pm
GetHuman3834311 indicated the issue is not fixed yet.
Oct 26th, 2019 7:11pm
GetHuman3834311 indicated the issue is not fixed yet.
Oct 26th, 2019 11:27pm
GetHuman3834311 indicated the issue is not fixed yet.
Oct 26th, 2019 11:27pm
GetHuman3834311 indicated the issue is not fixed yet.
Oct 27th, 2019 6:25am
GetHuman3834311 indicated the issue is not fixed yet.
Oct 27th, 2019 8:49pm
GetHuman3834311 indicated the issue is not fixed yet.
Oct 27th, 2019 8:49pm

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