Dear Sir or Madam, I made a reservation at the Best Western Plus Paris Orly Airport hot...

GetHuman3791044's Cancel Booking issue with Expedia from October 2019

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The issue in GetHuman3791044's own words
Dear Sir or Madam, I made a reservation at the Best Western Plus Paris Orly Airport hotel via Hotels.com (reservation **************) for one night (*****-*****) because my daughter and I are supposed to fly back to the US on ***** from Orly Airport. However, we now are having to cancel our trip due to my daughter having an allergic reaction in Amsterdam and are leaving to US from Amsterdam instead. We will be losing our airfare on our nonrefundable tickets from Paris to NJ and are wondering if you would be so kind as to refund our room fee, even though it is technically a nonrefundable rate? I spoke to the management at the *Best Western Plus Paris Orly Airport Hotel and they said I should contact Expedia to see if you would agree to refund the money then it would be okay. I hope you will be so kind, as this has been an unforeseen circumstance for us and we have in all other cases used your services exclusively. We would be so thankful. Thank you for your consideration. Anthony McMillan (***) ***-****

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Expedia

Cancel Booking issue
Reported by GetHuman3791044
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 14154 others
0 customers following this

Timeline

GetHuman3791044 started working on this issue
Oct 18th, 2019 10:00pm
GetHuman3791044 indicated the issue is not fixed yet.
Oct 19th, 2019 6:05am
GetHuman3791044 indicated the issue is not fixed yet.
Oct 19th, 2019 12:10pm
GetHuman3791044 indicated the issue is not fixed yet.
Oct 19th, 2019 12:11pm
GetHuman3791044 indicated the issue is not fixed yet.
Oct 19th, 2019 12:12pm

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