Travel plan number: **************Hi,*I hope you can help me with my problem.*We booked...

GetHuman-verwaltu's customer service issue with Expedia from October 2019

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The issue in GetHuman-verwaltu's own words
Travel plan number: **************Hi,*I hope you can help me with my problem.*We booked through Expedia for the stay in Milan from **.**.**-**.**.** at the hotel*"Unahotels Cusani Milano" booked * double rooms.*Unfortunately, we only need two of the booked three double rooms.*Since the cancellation period expired on **.**.**, I have already on **.**.***with the concern of a cancellation on the booking side with an employee of Expedia connected.*The answer came on the same day, but after my closing time and since I was not in the office for health reasons, I did not read the message until **.**.**.*The answer is that I should contact Expedia Customer Support or the hotel.*The hotel said that I should get in touch with Expedia.*Since I do not know who is responsible, I hope for a quick message from you.*The evidence that I wanted to cancel before the **.**.** can be viewed gladly.*I would be very happy about a positive message.**Furthermore, I also wanted to give the names of the travelers,*even today I have no confirmation whether this has been done.*Again, I would be glad if you could send me a short info.**With friendly and hopeful greetings*I. A. N.Jarschel

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Expedia

Customer service issue
Reported by GetHuman-verwaltu
Oct 17th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 14095 others
0 customers following this

Timeline

GetHuman-verwaltu started working on this issue
Oct 17th, 2019 1:09pm