I was supposed to stay in the hotel Antica Locanda Al Gambero in Venice , Italy from...
GetHuman-mashkena's customer service issue with Expedia from May 2019
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The issue in GetHuman-mashkena's own words
I was trying to receive a refund for the $***.** I paid for the hotel which I canceled because of my being hospitalized .*And was insured in the "Travel Protection Plan !*I tried to phone but all the numbers are "Wrong Number" and one was not connected . There is NO email address . ... I was supposed to stay in the hotel Antica Locanda Al Gambero in Venice , Italy from *******-******** . I had to cancel because I was hospitalized .I paid for the hotel through Expedia*$***.** and want a refund . Moreover as my hotel booking was covered under Travel Protection Plan.Itinerary number is :*************** my name is Michal Ashkenasi*KFar Saba , Israel
I don't see a way to reach them .
I want the refund !!
I have worked with before and had no problems .
I published the issue in Facebook and on Twitter . It appears to be a fairly regular thing with this company .*What I don't understand is : what is your "GETHUMAN "doing apart of sending mails to ask what happened ?
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GetHuman-mashkena indicated the issue is not fixed yet.
May 22nd, 2019 6:57pm
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