Dear Expedia Team Greetings, For Your Attention and Support.**Kindly be advised that my...

GetHuman2628857's Refund Issue with Expedia from March 2019

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The issue in GetHuman2628857's own words
Dear Expedia Team Greetings, For Your Attention and Support.**Kindly be advised that my Visa to Prague was refused and rejected after the call that was made by the Czech Republic Embassy to bishop house hotel to check on my reservation and a none accurate information was communicated by stating that I don't have any reservation which leaded to the rejection of my Visa application. You can check full history in the below exchange of emails.**After raising this issue to Bishop House Hotel, and as my reservation was booked under none refundable conditions, the hotel management agreed to support and do an exception for us to cancel our hotel reservation and refunding back the money without any cancellation fees.**Since the whole trip reservation and transactions were processed via Expedia, I was advised to refer back to you in order to take the required action as per the below email sent by Mr. Jiri Bubnik - (Bishop House Hotel Front desk manager).**Thanks for processing the hotel cancellation reservation and refunding back the deducted amount to my account as agreed with Bishop house hotel.**You may contact the hotel and they will confirm and acknowledge the free cancellation and returning back the money.***Thanks for your support in advance. Awaiting for your feed-back ASAP.***Regards,*Wissam Touma**Mobile: ** *** *** ** ***

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Expedia

Refund Issue
Reported by GetHuman2628857
Mar 29th, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 358 others
0 customers following this

Timeline

GetHuman2628857 started working on this issue
Mar 29th, 2019 8:19am

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