After i reserved package from ** May till *th of June to Marmaris L Trukey , i chatted...

GetHuman2603347's customer service issue with Expedia from March 2019

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After i reserved package from ** May till *th of June to Marmaris L Trukey , i chatted with your agent several times, one of them told me to cancel and reserve again. I reserved first then I chatted for free cancelling because I have travel protection and they told the details.*Then a agent told I can not cancel the old one without fee, and she tried to change the date of returning through my fist reservation and she did and told me I must pay **o$, *** fees exchange and *** for cancellation and expaida or insurance will refund a only ***$ and we gone in process.*Yesterday I received an email that the fight on *th June declined and return will be on *th of June. What happened for the ***$ I paid when I changed the date and also it was better to stay and cheaper to leave my second reservation but your agent do not tell me that? I want to return on *th of June , Could any body help me and I need to follow with the same person because every time I need to start from the begining??

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Expedia

Customer service issue
Reported by GetHuman2603347
Mar 27th, 2019 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 7205 others
0 customers following this
Items needed
Itinerary number
Email on account
Name on account
Phone number on account

Timeline

GetHuman2603347 started working on this issue
Mar 27th, 2019 1:08pm
GetHuman2603347 confirmed the issue is fixed. Hooray!
Mar 27th, 2019 1:08pm

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