I made a reservation **************. I would like a refund because of the following...

GetHuman2597040's Refund Issue with Expedia from March 2019

Help with my Expedia issue
Top Tip from another customer
Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman2597040's own words
I made a reservation **************. I would like a refund because of the following: **. Hot tub overflowing and mold inside. **. Mold in shower and no shower curtain.**. Rust and mold in refrigerator**. Brown stains on wall appearing to be fecal**. Fresh blood on comforter Several Places**. Stains on bed sheets Several places**. Dead and live bugs in the room. *I booked this for my sister from out of town. You need to remove this hotel from your list. I tried talking to the manager, and he said nothing he could do contact Expedia. I have used Expedia for many trips and have never seen anything like this from booking with you. If needed I have pictures of all the above. *I am considering calling the health department also. I would like a refund back of $***.** I used email from home *****@***.com

GetHuman2597040 did not yet indicate what Expedia should do to make this right.

How GetHuman2597040 fixed the problem
Talked to the manager who refused refund because he offered me another room. No thanks. Called expedia who called the hotel who only gave partial refund. Expedia made up for it by giving me a $*** credit. Expedia great to work with, hotel not so much. Please take this off of your site, it is embarrassing.
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Refund Issue
Reported by GetHuman2597040
Mar 26th, 2019 - 4 years ago
GetHuman2597040 shared how to fix
Seen by 22 customers so far
Similar issue to 7172 others
0 customers following this
Items needed
Itinerary number
Email on account
Name on account
Phone number on account


GetHuman2597040 started working on this issue
Mar 26th, 2019 3:27pm
GetHuman2597040 confirmed the issue is fixed. Hooray!
Apr 1st, 2019 1:59pm

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