I was supposed to travel from Kalgoorlie to cairns via Perth, I rang to change the Date...

GetHuman-andkelly's customer service issue with Expedia from March 2019

4 views | 6712 similar | 0 following
Help with my Expedia issue
Did that get it fixed?
Waiting to see if GetHuman-andkelly fixed the issue with our suggestion.
Top Tip from another customer
Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman-andkelly's own words
I was supposed to travel from Kalgoorlie to cairns via Perth, I rang to change the Date but they had no available flights. I was told I would get a credit refund so cancelled the flights. I was called back and was told they couldn’t give me a refund and they had already cancelled the flight. This was back in February. Expedia has emailed me as they are apparently sorting out the issue. I have called twice and have been told I would be called back and have not received a call. I explained to you people that I was going through a doestically violent relationship and that money was the last I had. I have a disabled child and a * year old. You have admitted fault for the refund and cancellation of the flights and I’m having to chase up where my $**** is. I don’t want a credit as I won’t be using your company for future bookings. I’m seeking a full refund to my account as I am now a single parent and unable to work with a severely disabled child who needs ** hour care. Your company has added to my mental anguish as I now going through financial hardship as I had to borrow money from family and use my home payments to get new flights. **I need to be advised ASAP of my full refund. I don’t want to be told you will call and then I have to make calls to your company cause of your failure to advise me of what is happening. **Thank you for your help with this issue.

GetHuman-andkelly did not yet indicate what Expedia should do to make this right.

How GetHuman-andkelly fixed the problem

We are waiting for GetHuman-andkelly to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Expedia's attention and get better help faster. Tap below to get started.
Having Expedia issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-andkelly fixes it.
This email address isn't valid

Expedia

Customer service issue
Reported by GetHuman-andkelly
Mar 14th, 2019 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 6712 others
0 customers following this
Items needed
Itinerary number
Email on account
Name on account
Phone number on account

Timeline

GetHuman-andkelly started working on this issue
Mar 14th, 2019 9:55am
GetHuman-andkelly indicated the issue is not fixed yet.
Mar 14th, 2019 9:55am

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers