We were in Ireland from Dec ** - Jan *. Reserved a car rental through Expedia with Her...

GetHuman-bwodonal's customer service issue with Expedia from February 2019

3 views | 6128 similar | 0 following
Help with my Expedia issue
First: share to improve GetHuman-bwodonal's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bwodonal's next move: call Expedia.
The best way to get your problem resolved is to tap the button below to start calling Expedia. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-bwodonal may need:
Itinerary number, Email on account, Name on account, and Phone number on account
Top Tip from another customer
If you are trying dispute charges that were made against you or trying to a get a refund from Priceline then click here https://priceline.custhelp.com/app/chat/chat_launch_help/.
The issue in GetHuman-bwodonal's own words
We were in Ireland from Dec ** - Jan *. Reserved a car rental through Expedia with Hertz & paid the $*** collision protection fee at checkout when ordered. In Dublin, on Dec **th, the gentleman at Hertz did not honor the rental price nor the amount for collision protection. I was very upset, but was already late and had to accept what he offered at the counter. I booked a car through another rental service, Europcar, but I was not able to pick-up until Dec **. I ended up paying Hertz for * days on the first car at a total cost of $***! That included collision protection so my initial $*** investment was wasted along with paying more than $**.** more per day than I was quoted originally (reference itinerary **************). While we deserve a full refund of $***.** (******.*****.**), I understand Expedia may not have control over what I was charged in Dublin by Hertz. I respectfully request a refund of my original $*** for collision protection since I had to pay Hertz directly for the * days I had their car.

GetHuman-bwodonal did not yet indicate what Expedia should do to make this right.

How GetHuman-bwodonal fixed the problem

We are waiting for GetHuman-bwodonal to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Expedia's attention and get better help faster. Tap below to get started.
Having Expedia issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bwodonal fixes it.
This email address isn't valid

Expedia

Customer service issue
Reported by GetHuman-bwodonal
Feb 21st, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 6128 others
0 customers following this

Timeline

GetHuman-bwodonal started working on this issue
Feb 21st, 2019 1:31pm

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies