I am including ticket information below.*I booked a trip to Boston from Expedia and the...

GetHuman2232734's customer service issue with Expedia from February 2019

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The issue in GetHuman2232734's own words
I am including ticket information below.*I booked a trip to Boston from Expedia and the only flight I could find which fit my time restraint was via Washington. Once in Washington, I was told there was a problem with the plane and ended up spending ** hours at the airport. I needed to book another flight from American Airlines which cost $***.**.*United Airlines is refunding me $***.** which I feel is unreasonable. The cost of the original ticket was $***.**.*While I would like to get the whole refund plus reimbursement for my time and stress during the ** hours, I am only requesting the refund for the remaining amount of the ticket which $***.** ticket.*I look forward to hearing from you,*Carol Bick*Feb *, **** - Feb *, *****Itinerary *****************Confirmation*DNKEBL (American Airlines)*Ticket *************** (CAROL RAE BICK)*Change or cancel this reservation* *Departure*Thu, Feb **American Airlines *****Washington (IAD)**:**pm*Gate B***flight to**Charlotte (CLT)**:**pm*Gate C**Cabin: Economy * Coach (K)**h **m duration* **m stop Charlotte (CLT)*American Airlines **** operated by REPUBLIC AIRLINES AS AMERICAN EAGLE*Charlotte (CLT)***:**pm*Gate C***flight to**New Orleans (MSY)***:**pm*Gate C**Cabin: Economy * Coach (K)**h **m duration*Total duration**h **m*Traveler(s)*CAROL RAE BICK*No frequent flyer details provided*Update traveler details and make special requests. Please confirm all requests with your airline.*Price summary*Traveler *: Adult$***.***Flight$***.**Taxes & Fees$**.***Cancellation Plan $**.*** *Total$***.***All prices are quoted in USD.**Cancellation Plan*Thu, Feb * - Thu, Feb **Itin * **************Policy * **********You have purchased the travel protection plan. Please refer to your itinerary number when calling to ask or file a claim.*Additional information*Additional fees*The airline may charge additional fees for checked baggage or other optional services.**Additional fees for your flight to New Orleans*Airline rules * restrictions*We understand that sometimes plans change. We do not charge a cancel or change fee. When the airline charges such fees in accordance with its own policies, the cost will be passed on to you.*Please read the complete penalty rules for changes and cancellations applicable to this fare.*Tickets are refundable.*Please read important information regarding airline liability limitation
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Expedia

Customer service issue
Reported by GetHuman2232734
Feb 18th, 2019 - 8 mons ago
I have an issue with Expedia too
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Timeline
GetHuman2232734 started working on this issue
Feb 18th 3:10pm