I bought a travel package (flight * hotel) ITN Confirmation * MXWCGE on NOV **, **** vi...

GetHuman-lilianos's customer service issue with Expedia from January 2019

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The issue in GetHuman-lilianos's own words
I bought a travel package (flight * hotel) ITN Confirmation * MXWCGE on NOV **, **** via "asapTickets". According to the package I can stay at "Imaginary Hostel" hotel Thu, Jan **, **** - Sun, Jan ** **** located at ** Vene Tallinn Estonia. I contacted the hotel via email on Mon, Jan **, **** regarding my arrival. On Tue, Jan **, **** I have received from them the following response: " Dear Lilian, Your reservation was cancelled by you on December **th. If you have any further questions, please contact Expedia. Best regards, Imaginary Hostel". However, I have never cancelled my hotel reservation. Moreover I have had no such intention. Please help me to get my hotel reservation back - it has been paid for. In case you do not get me my reservation back I demand a compensation. It is fine if a new reservation period will be Fri, Jan **, **** - Sun, Jan ** ****.
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Customer service issue
Reported by GetHuman-lilianos
Jan 15th, 2019 - 9 mons ago
I have an issue with Expedia too
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GetHuman-lilianos started working on this issue
Jan 15th 11:15am