Before contacting them, items GetHuman-burcak may need:
Itinerary number, Email on account, Name on account, and Phone number on account
The issue in GetHuman-burcak's own words
I had to cancel a reservation I made through Expedia (itinerary number *************) due to a family emergency. When I was cancelling the reservation That day The website told me that I have to pay a **% cancellation fee. When I checked expedia, I see that even now you’re offering free cancellation to new customers. I contacted the hotel and explained the situation. they said they would be willing to help but since I madde reservation through Expedia, I need to get in touch with expedia. I kindly request your help in cancelling my cancellation fees too, since we are in this terrible situation.
GetHuman-burcak did not yet indicate what Expedia should do to make this right.
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