I had to cancel a reservation I made through Expedia (itinerary number...

GetHuman-burcak's customer service issue with Expedia from January 2019

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The issue in GetHuman-burcak's own words
I had to cancel a reservation I made through Expedia (itinerary number *************) due to a family emergency. When I was cancelling the reservation That day The website told me that I have to pay a **% cancellation fee. When I checked expedia, I see that even now you’re offering free cancellation to new customers. I contacted the hotel and explained the situation. they said they would be willing to help but since I madde reservation through Expedia, I need to get in touch with expedia. I kindly request your help in cancelling my cancellation fees too, since we are in this terrible situation.
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How do I cancel my booking on Expedia?Can I change my hotel reservation on Expedia?How do I Find My Expedia Itinerary for My Upcoming Trip?How do I dispute a charge with Expedia?
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Expedia

Customer service issue
Reported by GetHuman-burcak
Jan 13th, 2019 - 9 mons ago
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GetHuman-burcak started working on this issue
Jan 13th 11:57am