I accidentally booked the wrong Ramada hotel in Bangkok.*I am pregnant and travelling a...

GetHuman-romanysm's customer service issue with Expedia from January 2019

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The issue in GetHuman-romanysm's own words
I accidentally booked the wrong Ramada hotel in Bangkok.*I am pregnant and travelling alone.*Expedia will not let me cancel because i booked on the same day.*I rang the hotel * minuets after i booked because i was only the itinarary which said the hotel was not in central .bangkok but a long way out.*Expedia day contact the hotel.*The hotel a man named Bhan in reservations.*Shouted at me. Said that the hotel cannot make cancelation and only expedia can.*I just wanted to transfer to the correct ramada hotel in Bangkok.*Then he said the hotel was in the centre and i said expedia said it was ** miles away. So i asked where it was and he kept saying Bangkok and refused to tell me.*Not how I expect to be treated by a Ramada hotel.*I have been in pain all day and i just wanted to relax at a good hotel.*But of course there is no way to contact Expedia and they do not respond to emails.
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Customer service issue
Reported by GetHuman-romanysm
Jan 8th, 2019 - a mon ago
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Jan 8th 10:49am
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