I made a cruise reservation with Expedia account *****@***.com. Associated flights and...

GetHuman1691264's customer service issue with Expedia from December 2018

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The issue in GetHuman1691264's own words
I made a cruise reservation with Expedia account *****@***.com. Associated flights and hotel reservations were made at the same time. All but the cruise reservation showed up on *****@***.com. The cruise reservation response indicated that it would take some time to process. I never received any itinerary number or confirmation of the cruise on *****@***.com. Apparently, Expedia created another account and put the cruise reservation in that account. Now, I have learned that the cruise has been paid for, but cannot be moved to *****@***.com. I want you to cancel the cruise. I think you should refund the cruise that you made and put into another account that is unknown to me. I have cancelled the flights and hotels and incurred those costs as well because of your computer errors. If this cannot be resolved reasonably, then I will never use Expedia again.

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Expedia

Customer service issue
Reported by GetHuman1691264
Dec 4th, 2018 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 4119 others
0 customers following this
Items needed
Itinerary number
Email on account
Name on account
Phone number on account

Timeline

GetHuman1691264 started working on this issue
Dec 4th, 2018 10:43pm
GetHuman1691264 indicated the issue is not fixed yet.
Dec 4th, 2018 10:44pm

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