Last month, I booked a trip to Palm Springs, CA. (Itinerary *************). My travel d...

GetHuman1690900's customer service issue with Expedia from December 2018

7 views
 | 
4115 similar
 | 
0 following
Help with my Expedia issue
First: share to improve GetHuman1690900's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1690900's next move: call Expedia.
The best way to get your problem resolved is to tap the button below to start calling Expedia. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1690900 may need:
Itinerary number, Email on account, Name on account, and Phone number on account
The issue in GetHuman1690900's own words
Last month, I booked a trip to Palm Springs, CA. (Itinerary *************). My travel dates were * November thru ** November. The purpose of my trip was to move my mother into Assisted Living and to obtain a Power Of Attorney to gain control of her finances due to her incompetence to manage her own affairs.*During the trip, I ran into difficulties with my mother’s bank and had to meet with various attorneys to get the Power of Attorney in effect. Unfortunately, I could not get an appointment with the bank*attorney until the **th of November, which prevented me from returning on that date as scheduled.*I contacted Expedia on the **th of November to extend my departure date to the **th. I spoke with an agent at Expedia for about an hour and twenty minutes and he was able to get me a return flight on the **th of November but at a cost of $***.**. He said he would send me an email to direct me how to receive a refund for my original flight if I supplied supporting documentation. I never received the email from him.*I was subsequently charged $***.** on the **th of November.*I will be flying back to attend to my mother next month and am hoping you can help me get a refund of the original return flight on the **th. Please let me know what I need to do to make this happen.**Thank you very much,*Jennie Fascenda
GetHuman1690900 did not yet indicate what Expedia should do to make this right.
I have an issue with Expedia too
How GetHuman1690900 fixed the problem
We are waiting for GetHuman1690900 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Expedia's attention and get better help faster. Tap below to get started.
Having Expedia issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Expedia email you?
This email address isn't valid
Follow this issue
See how GetHuman1690900 fixes it.
This email address isn't valid

Expedia

Customer service issue
Reported by GetHuman1690900
Dec 4th, 2018 - a mon ago
I have an issue with Expedia too
Not resolved
Seen by 7 customers so far
Similar issue to 4115 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1690900 started working on this issue
Dec 4th, 2018 9:55pm