Hi i have had the below email.****Your Flight Details Have Changed*Passenger(s): GOLDRI...

GetHuman-susieli's customer service issue with Expedia from December 2018

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The issue in GetHuman-susieli's own words
Hi i have had the below email.****Your Flight Details Have Changed*Passenger(s): GOLDRING*SUSAN JANE*Expedia Itinerary Number: **************Cambodia Angkor Air Confirmation Code: WFMDHO**Dear Expedia Traveler,**Cambodia Angkor Air has made the following change(s) to your itinerary:*** Changed the departure time for * of your flights. ** Changed the arrival time for * of your flights. ** Changed the flight number for * of your flights. **Airlines will occasionally adjust flight schedules. Cambodia Angkor Air has done their best to find an alternative that offers minimal disruption to your trip.**It is important that we confirm your acceptance of this change as soon as possible.**Please review the option(s) indicated below, to automatically accept the new flights, please click the link:**Accept the changes**Siem Reap to Sihanoukville*Flight Change Details*Tuesday, Dec **, **** at *:** PM*Change in Flight*Cambodia Angkor Air*Flight Number: K* **** **** (change)*From: Siem Reap (REP-Siem Reap Intl.)*Depart: **:** AM *:** PM (change)*To: Sihanoukville (KOS)*Arrive: **:** PM *:** PM (change)*Status: CONFIRMED*Class: Coach**Equipment: Airbus A*** Jet**Sihanoukville to Siem Reap*Flight Details*Thursday, Dec **, **** at *:** PM**Cambodia Angkor Air*Flight Number: K******From: Sihanoukville (KOS)*Depart: *:** PM*To: Siem Reap (REP-Siem Reap Intl.)*Arrive: *:** PM*Status: CONFIRMED*Class: Coach**Equipment: Aerospatiale*Alenia ATR *****To automatically accept the new flights, please click the link below:**Accept the changes**If this change is unacceptable please call Expedia as soon as possible to discuss the airline's available options, which may be very limited.**Toll Free: ****-***-**** *or*Direct: *-***-***-**** (collect calls accepted) **Please note that, as a result of the change, unless mentioned above, any seat selected during the booking process may not be confirmed for the impacted flight. If you have reserved a paid seat, please contact the airline to ensure it is transferred to your new flight.**Sincerely,**The Expedia Travel Team**----**i have been trying to phone BOTH numbers and cannot get through. *this change is not acceptable to me and I would consequently like a FULL refund for both my tickets - return as in losing nearly a full day there is no point me now going. **please contact me asap wiht a useful phone number or call me on *** *** ****. immediately
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Customer service issue
Reported by GetHuman-susieli
Dec 4th, 2018 - a mon ago
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GetHuman-susieli started working on this issue
Dec 4th, 2018 3:01am