Driving to Sulfur La looking for dog friendly hotel. Expedia pulled up Fairfield Inn an...

GetHuman-sallyroc's customer service issue with Expedia from November 2018

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The issue in GetHuman-sallyroc's own words
Driving to Sulfur La looking for dog friendly hotel. Expedia pulled up Fairfield Inn and Suites by Marriott and other hotels in area.*Chose Fairfield on line. Got to hotel and we’re told they didn’t take dogs . Got a zero receipt and went to a different hotel. Checked bank card next morning,today Nov.**th and was charged $**.**.. The rate on the receipt says $**.** and $**.** was added on our bank statement for a total charge $***.**. Please remove these charges. The hotel phone is ***-***-****.*I can take a picture of the receipt and send it to you. Please help! The charges went on my husbands charge, Robert Petersen, card ending in ****.
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Expedia

Customer service issue
Reported by GetHuman-sallyroc
Nov 24th, 2018 - 10 mons ago
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Timeline
GetHuman-sallyroc started working on this issue
Nov 24th, 2018 4:58pm
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Nov 24th, 2018 5:00pm