I made a reservation for my daughter and husband at the Rodeway Inn on Castaic Road. I...

GetHuman1527185's customer service issue with Expedia from November 2018

9 views | 3605 similar | 0 following
Help with my Expedia issue
First: share to improve GetHuman1527185's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1527185's next move: call Expedia.
The best way to get your problem resolved is to tap the button below to start calling Expedia. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1527185 may need:
Itinerary number, Email on account, Name on account, and Phone number on account
Top Tip from another customer
Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman1527185's own words
I made a reservation for my daughter and husband at the Rodeway Inn on Castaic Road. I stopped by to check it out before my daughter arrived. The entire property was very shabby. Piles of papers stacked up behind the reception desk. I asked the receptionist if i could see the room. After seeing how grubby it was, I tried to cancel, but told it was not cancellable. Met my daughter and husband next morning for breakfast and they told me the bed linens had not been changed and that the room was dirty. Later that night my daughter went to the bathroom to see cockroaches on the walls. Took pics. Complained to the manager the next morning and were told the cockroaches probably came from outside, they would refund $**, but needed to contact Expedia for the refund. I talked to manager Josh this morning. Told me he had seen the note, but that I needed to contact Expedia and they would give me a **% refund. I need to speak to somebody about this. The property was disgusting and Expedia should not have it in their portfolio.

GetHuman1527185 did not yet indicate what Expedia should do to make this right.

How GetHuman1527185 fixed the problem

We are waiting for GetHuman1527185 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Expedia's attention and get better help faster. Tap below to get started.
Having Expedia issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1527185 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1527185
Nov 9th, 2018 - 4 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 3605 others
0 customers following this


GetHuman1527185 started working on this issue
Nov 9th, 2018 12:41am

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies