GetHuman-kirrasu's customer service issue with Expedia from November 2018
Help with my Expedia issue
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The issue in GetHuman-kirrasu's own words
book a flight ... Hi, my name is Kirra Lee Sutton, passport number n*******. *On Sunday ******** I was trying to book a flight online from Santiago, Chile - Bangkok, Thailand- Brisbane, Australia. The price was as I remember about $**** USD. As this transaction was being processed it failed and I did not receive an email. I tried again and it still failed. I checked my bank account and $**** AUD was taken from my account. It’s only just been confirmed that Turkish airlines removed this money. I’ve contacted Turkish Airlines and they have said that because I booked through Expedia, you hold full responsibility for this issue. **I would like full reimbursement of the money withdrawn as it was not made clear that any flights were purchased. **Please don’t hesitate to email me at ******@***.com ***Thank you
I do not have a refund yet
giving me a refund
I follow up issues and book flights
by contacting Turkish Airlines, my bank and Expedia
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