Budget rentacar refused to accept my valid Queensland driver's license, so I was unable...
GetHuman1339678's customer service issue with Expedia from October 2018
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The issue in GetHuman1339678's own words
Budget rentacar refused to accept my valid Queensland driver's license, so I was unable to get the car that I booked through Expedia. I tried to cancel the booking through Expedia, but it kept telling me that the site was unable to cancel at this time, and to try again later. Now I can't locate the itinerary on my account, so I have no way to know what happened regarding charges, cancellation, etc.
GetHuman1339678 did not yet indicate what Expedia should do to make this right.
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How GetHuman1339678 fixed the problem
I finally got through to Expedia and told them how poor their customer support is for people on international roaming. They told me that I didn't have to cancel the car rental booking because it wasn't prepaid. So much for being conscientious.
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