My name is August Lindow. I booked a room in Anchorage AK at Myplace hotel through Expe...

GetHuman1157965's customer service issue with Expedia from September 2018

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The issue in GetHuman1157965's own words
My name is August Lindow. I booked a room in Anchorage AK at Myplace hotel through Expedia ******. My family showed up at the hotel at **pm ready for bed and was told our room wouldn’t be ready for an hour. Then after waiting in the parking lot for an hr they told us it would be another ** min. We called around trying to find another room near bye in town and couldn’t find anything over the next ** min and still hadn’t heard from our hotel. So we made the call to drive home * hrs from Anchorage. The manager the next day called me to apologize and said they would refund us, but I still haven’t received a refund. I don’t know if this is something you guys can take care of, but I would appreciate it if you could. Thank you.

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Expedia

Customer service issue
Reported by GetHuman1157965
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 2561 others
0 customers following this
Items needed
Itinerary number
Email on account
Name on account
Phone number on account

Timeline

GetHuman1157965 started working on this issue
Sep 17th, 2018 11:12pm

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