Hi. My name is Rigobelto Santiago. Sunday morning i booked a round trip flight depart...

GetHuman-rigobelt's customer service issue with Expedia from September 2018

Help with my Expedia issue
The issue in GetHuman-rigobelt's own words
Hi. My name is Rigobelto Santiago. Sunday morning i booked a round trip flight departing december ** and returning january **, ****. Once i finished booking my flight i noticed that i was being charged for a ( travel insurance plan ) from Travel Guard. Policy **********. I dont want any insurance. I never ask for it. I want to eliminate it and get a total refund. Please i want this issue taken care of as soon as possible.
GetHuman-rigobelt did not yet indicate what Expedia should do to make this right.
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How GetHuman-rigobelt fixed the problem
We have lost contact with humans. There is no way you can talk to a live person. At first i thought that maybe i accidentally selected that i wanted a travel insurance while i was booking my flight. I didnt want that. I was curious so i started the booking process all over again to see the results. Guess what!! The system includes the insurance automatically. What a bad practice! So i call my card company to work with the issue. Then when i got lucky i canceled all my reservation with expedia. Some way i got the insurance company email and i wrote my complain. Got an email from the insurance company. Got to call them. Unbelievable!! Im still monitoring all this. I wonder how many people this company is ripping off!! Very frustrating!!
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Expedia

Customer service issue
Reported by GetHuman-rigobelt
Sep 3rd, 2018 - 6 mons ago
I have an issue with Expedia too
Fixed
GetHuman-rigobelt shared how to fix
Seen by 5 customers so far
Similar issue to 2271 others
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Items needed
Itinerary number
Email on account
Name on account
Phone number on account
Timeline
GetHuman-rigobelt started working on this issue
Sep 3rd, 2018 1:42am
GetHuman-rigobelt confirmed the issue is fixed. Hooray!
Sep 8th, 2018 11:24pm
GetHuman-rigobelt confirmed the issue is fixed. Hooray!
Sep 9th, 2018 1:16am
GetHuman-rigobelt confirmed the issue is fixed. Hooray!
Sep 9th, 2018 1:16am