GetHuman-farahj's customer service issue with Expedia from August 2018
Help with my Expedia issue
Did that get it fixed?
Waiting to see if GetHuman-farahj fixed the issue with our suggestion.
Top Tip from another customer
Try emailing email@example.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman-farahj's own words
Hello, *My name is Farah and I booked a round trip airport transfer back in Feb for $** for my family trip in Cancun, Mexico which was dated for July **-Aug *th. Upon arrival at the Cancun airport, I checked in for my transfer to the hotel and waited for * years and the local expert employees kept telling me that * of their got into an accident so I patiently waiters some more after * hours when they finally told me that they are short of cars so they put us in a taxi and I had to pay $**.** USD out of my pocket. I was told that the local expert at the resort the next day would refund the $**.** and I didn’t see them. They also told me to call them in the next * days during vacation to book my return transfer. I started calling them since July ** and they never pick up their calls. So I then contacted Expedia by email to explain the issue and I was told that they cannot do anything for me and they weren’t answering their phone. When it was time to leave for my return on Aug *th, I had to take another taxi for $**.** to get my family to the airport since Local Expert never answered their phone while I was in Cancun. Now, I have being calling and emailing them for over a week now to get my refund of $** for a service that was not rendered and they told me that they denied my request and will not give me a refund even know they are the ones that didn’t provide the service I paid for.
GetHuman-farahj did not yet indicate what Expedia should do to make this right.
I have an issue with Expedia too
How GetHuman-farahj fixed the problem
We are waiting for GetHuman-farahj to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Expedia customer problems.