I made reservations at the hotel at times square through hotels.com. According to my co...

GetHuman-chassesm's customer service issue with Expedia from July 2018

1 view
1452 similar
0 following
Help with my Expedia issue
GetHuman-chassesm's next move: call Expedia.
The best way to get your problem resolved is to tap the button below to start calling Expedia. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-chassesm's own words
I made reservations at the hotel at times square through hotels.com. According to my confirmation I had until * o’clock of ** June to cancel. Hotels.com has it on record that we called and canceled at *:** PM. Apparently someone didn’t do their job. I got charged $*** anyway. I am on Social Security money thanks **come and I cannot afford this because I had to cancel due to depositions for a lawsuit being canceled. After months of bantering back-and-forth with hotels.com and the hotel itself I was told I had to contact you about This problem. We called within the time limit. I want my money back! WE didn’t drop the ball, Hotels.com did obviously do their job!!*confirmation **************Refund*Yes. Contacted Hotels.com and The Hotel at Times Square.
GetHuman-chassesm did not yet indicate what Expedia should do to make this right.
I have an issue with Expedia too
How GetHuman-chassesm fixed the problem
We are waiting for GetHuman-chassesm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Expedia's attention and get better help faster. Tap below to get started.
Having Expedia issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-chassesm fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-chassesm
Jul 23rd, 2018 - 10 mons ago
I have an issue with Expedia too
Seen by 1 customer so far
Similar issue to 1452 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Itinerary number
Email on account
Name on account
Phone number on account
GetHuman-chassesm started working on this issue
Jul 23rd, 2018 3:16pm
GetHuman-chassesm indicated the issue is not fixed yet.
Jul 23rd, 2018 3:16pm