I made reservations at the hotel at times square through hotels.com. According to my co...

GetHuman-chassesm's customer service issue with Expedia from July 2018

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The issue in GetHuman-chassesm's own words
I made reservations at the hotel at times square through hotels.com. According to my confirmation I had until * o’clock of ** June to cancel. Hotels.com has it on record that we called and canceled at *:** PM. Apparently someone didn’t do their job. I got charged $*** anyway. I am on Social Security money thanks **come and I cannot afford this because I had to cancel due to depositions for a lawsuit being canceled. After months of bantering back-and-forth with hotels.com and the hotel itself I was told I had to contact you about This problem. We called within the time limit. I want my money back! WE didn’t drop the ball, Hotels.com did obviously do their job!!*confirmation **************Refund*Yes. Contacted Hotels.com and The Hotel at Times Square.
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Expedia

Customer service issue
Reported by GetHuman-chassesm
Jul 23rd, 2018 - 10 mons ago
I have an issue with Expedia too
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Items needed
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Email on account
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Timeline
GetHuman-chassesm started working on this issue
Jul 23rd, 2018 3:16pm
GetHuman-chassesm indicated the issue is not fixed yet.
Jul 23rd, 2018 3:16pm