I made reservations at the hotel at times square through hotels.com. According to my confirmation I had until * o’clock of ** June to cancel. Hotels.com has it on record that we called and canceled at *:** PM. Apparently someone didn’t do their job. I got charged $*** anyway. I am on Social Security money thanks **come and I cannot afford this because I had to cancel due to depositions for a lawsuit being canceled. After months of bantering back-and-forth with hotels.com and the hotel itself I was told I had to contact you about This problem. We called within the time limit. I want my money back! WE didn’t drop the ball, Hotels.com did obviously do their job!!*confirmation **************Refund*Yes. Contacted Hotels.com and The Hotel at Times Square.
GetHuman-chassesm did not yet indicate what Expedia should do to make this right.
I have an issue with Expedia too
How GetHuman-chassesm fixed the problem
We are waiting for GetHuman-chassesm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.