I made a hotel booking for July **-** in Beijing, which was confirmed by Expedia. Itin...

GetHuman895739's customer service issue with Expedia from July 2018

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The issue in GetHuman895739's own words
I made a hotel booking for July **-** in Beijing, which was confirmed by Expedia. Itinerary * *************. When I showed up at the hotel, I was told that the reservation was canceled by Expedia. I had NOT asked for cancellation and there is NO notification for Expedia of such a cancellation. I ended up having to book the only room left which is twice or more as expensive as the original booking. I'd like Expedia to explain what happened and compensate me for the extra I had to pay.
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Expedia

Customer service issue
Reported by GetHuman895739
Jul 19th, 2018 - a yr ago
I have an issue with Expedia too
Fixed
Seen by 31 customers so far
Similar issue to 1364 others
0 customers following this
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Items needed
Itinerary number
Email on account
Name on account
Phone number on account
Timeline
GetHuman895739 started working on this issue
Jul 19th, 2018 5:29am
GetHuman895739 indicated the issue is not fixed yet.
Jul 20th, 2018 8:57pm
GetHuman895739 indicated the issue is not fixed yet.
Jul 20th, 2018 8:57pm
GetHuman895739 indicated the issue is not fixed yet.
Jul 22nd, 2018 8:01pm
GetHuman895739 indicated the issue is not fixed yet.
Jul 28th, 2018 8:38pm
GetHuman895739 indicated the issue is not fixed yet.
Jul 30th, 2018 12:38am
GetHuman895739 indicated the issue is not fixed yet.
Jul 30th, 2018 4:14am
GetHuman895739 indicated the issue is not fixed yet.
Jul 31st, 2018 5:32am
GetHuman895739 indicated the issue is not fixed yet.
Sep 13th, 2018 3:20pm
GetHuman895739 indicated the issue is not fixed yet.
Sep 13th, 2018 4:57pm